NOTE: All member and nonmember tickets for Phipps Holiday Magic must be reserved in advance. Learn more about how you can join us!

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1.    Weapon Policy:

Guests at Phipps, whether visiting Phipps’ exhibitions or attending a private event at Phipps’ facilities, are not permitted to have guns or any other weapons in their possession. If it is determined that a guest has a weapon in his or her possession, the guest will be directed to leave the facility.


2.    Photography Policy:

Phipps Conservatory encourages photography and the use of video cameras for personal use only. Please reserve a room for private/commercial photo sessions (includes wedding and engagement photography, family portraits, modeling shoots and images to be used for resale in any form). Certain day/time restrictions apply when renting a space. Please contact the events department at 412-622-6915, ext. 6401 to check availability. Members of the news media should contact the marketing department at 412-622-6915, ext. 3801. 

Tripod use: Tripods are permitted for use on Sunday mornings from 9:30 – 11 a.m. with the exception of Easter Sunday and all Sundays during our Holiday Magic! Winter Flower Show.  All other tripod use is prohibited.

Aerial photography: The City of Pittsburgh prohibits the operation of drones and other airborne objects within the vicinity of City parks and playgrounds, including the Phipps campus.


3.    Non-Discrimination Policy:

Phipps Conservatory and Botanical Gardens is dedicated to fostering an inclusive environment where we strive to recognize and celebrate all identities.  We do not tolerate any type of harassment and/or discrimination based on race, sex, gender identity, cultural background, religion, dis/ability, origin, age, or sexuality, and any other category protected by law. 

We recognize the importance of intersectionality and the impact that makes on one’s experience at work as well as the unique knowledge and perspectives each individual brings to the organization. We acknowledge that identity is not one-dimensional, and we work to reflect that within all our offerings. 


4.    Donor Privacy Policy:

Phipps Conservatory and Botanical Gardens deeply respects the privacy of its donors and members. To protect this privacy and to ensure that philanthropy continues to merit the respect and trust of the general public as well as the full confidence of current and prospective donors and members, we have put the following Donor Privacy Policy in place to honor your rights.

Collection and Use of Information

Phipps may request and collect personal information such as name, address, phone number and e-mail address when a donor or member voluntarily provides it to us. This information comes to us in a variety of forms, including, but not limited to, pledge cards, membership applications, letters, and surveys, in writing, in person, by telephone or electronically.

Information collected is primarily used to communicate with donors and members about Phipps. In addition, Phipps maintains a record of each donor's giving history. This information is kept for IRS purposes and is also used by the Development and Accounting Departments to project giving and financial patterns.

Phipps collects credit card information only for the purpose of accepting donations and fulfilling membership requests. Please note that this information is not maintained in the donor's giving record.

Phipps honors the confidentiality of its donor and member records and does not make it a practice to sell or exchange mailing or e-mail addresses. Occasionally, Phipps will partner with other carefully selected non-profit cultural organizations in the local area and exchange portions of our respective member and donor lists for a one-time use, such as announcements of special events and programming.

Phipps will use its best efforts to comply with the wishes of donors and members who want their gifts to be recognized anonymously or those who wish not to receive our solicitations or be removed from our lists.

Security

Donor information is maintained in a database that requires employees to authenticate into the system by using a password. Only personnel that are directly involved in handling donor information have access to the system. Phipps educates its personnel in the importance of protecting the privacy and security of the confidential personal information of our donors and members.
For more information or questions, feel free to contact Greg DuFour, Director of Development at 412-441-4442, ext. 3701 or via email at gdufour@phipps.conservatory.org.